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<title>Job Openings | SCA Technologies</title>
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<lastBuildDate>Sat, 25 May 2013 04:54:36 GMT</lastBuildDate>
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<copyright>Copyright &#x26;copy; 2013 CATS Software, Inc.</copyright>
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<title>Job Openings | SCA Technologies</title>
<link>http://scatech.catsone.com/careers/</link>
</image>
<item>
<title>Account Executive / Sales Manager - Pittsburgh, Pennsylvania</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=2342749</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-2342749</guid>
<pubDate>Tue, 07 May 2013 08:54:33 GMT</pubDate>
<postingCategory></postingCategory>
<description>&lt;strong&gt;&lt;u&gt;Account Executive / Sales Manager&lt;/u&gt;&lt;/strong&gt;&lt;br /&gt;
&lt;br /&gt;
SCA Technologies is searching for an Account Executive / Sales Manager with enterprise level software sales experience. Preference would be for candidate to have experience in selling supply chain solutions to the food industry (food service, food manufacturing, grocery retail).&lt;br /&gt;
&lt;br /&gt;
&lt;strong&gt;&lt;u&gt;Responsibilities:&lt;/u&gt;&lt;/strong&gt;
&lt;ul&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Develop new customer relationships. Includes account qualification through closure&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Develop account strategies and tactical presentation plans&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Execute and coordinate all steps in the sales process, from initial lead to closure&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Serve as focal point for customer interaction with SCA. Maintain high level of customer satisfaction.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Manages all details of account and pipeline updates in Salesforce.com&lt;/li&gt;
&lt;/ul&gt;
&lt;br /&gt;
&lt;strong&gt;&lt;u&gt;Required Experience:&lt;/u&gt;&lt;/strong&gt;&lt;br /&gt;
 
&lt;ul&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience and success in selling complex solutions with mid to long term sales cycles&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience selling and negotiating SaaS contractual agreements&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Proven sales quota attainment track record&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Proven new business development skills.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Outstanding presentation, facilitation, communication and negotiation skills.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Outstanding customer-focused Account Management skills.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Demonstrated sales track record with Tier 1 and Tier 2 food industry customers (8-10 years of experience and above) is preferred. 3 to 5 years of experience in selling ERP, supply chain or related software to businesses is a must.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Knowledge and understanding of foodservice, food manufacturing or restaurant industry pain points and related cost drivers is preferred, at least 1 of the sectors is required.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Understanding of competitive solution footprints for the supply chain information systems marketplace is preferred.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;High comfort level and presence with senior executives.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Extensive travel required.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Bachelor&amp;#39;s degree or equivalent work experience required&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Position will be primarily based out of our Pittsburgh or Chicago offices (no relocation required)&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Territory will be US&lt;/li&gt;
&lt;/ul&gt;
 &lt;br /&gt;
 </description>
</item>
<item>
<title>Director of Product Delivery - Gurgaon, Haryana</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1879089</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1879089</guid>
<pubDate>Wed, 13 Feb 2013 06:13:13 GMT</pubDate>
<postingCategory></postingCategory>
<description>&lt;strong&gt;Job: Director of Product Delivery&lt;/strong&gt;&lt;br /&gt;
&lt;br /&gt;
Some salient points about the job and SCA:&lt;br /&gt;
&lt;br /&gt;
SCA is a growth oriented company with a proven powerful product that creates very high value and visibility in business results for its customers.&lt;br /&gt;
SCA is in the midst of a scale-up business plan to take its highly referencibel high value offering product to the target industry over its next 18 to 24 month plan&lt;br /&gt;
SCA is building a leadership capability to scale up its software to support this plan&lt;br /&gt;
&lt;br /&gt;
&lt;strong&gt;Job Overview:&lt;/strong&gt;&lt;br /&gt;
Will deliver software releases using best practice software development processes&lt;br /&gt;
Will implement process improvements in software development&lt;br /&gt;
Will build and grow a strong development team in an organic driven environment&lt;br /&gt;
Will work with leadership teams to build product development and engineering change plans to align with company business plan&lt;br /&gt;
Will be part of a team that is responsible for delivering on the software business plan&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;strong&gt;Responsibility/ Accountability&lt;/strong&gt;:&lt;br /&gt;
Demonstrated experience in complete product life-cycle in a position of responsibility in the building of enterprise products in a growth oriented stage&lt;br /&gt;
Demonstrated experience in holding responsibilities for cross-functional deliverables that require product management, quality assurance and professional services inputs and deliverables&lt;br /&gt;
Significant exposure to enterprise applications, use case driven agile product development environment&lt;br /&gt;
Demonstrated strong technical and operational leadership skills&lt;br /&gt;
Should have managed software development managers, architects and leads for 3 to 5 years&lt;br /&gt;
Should have delivered significant functional capability increase in software within 3 to 6 months – preferably more than once&lt;br /&gt;
Demonstrated experience in junit test environment for the developers&lt;br /&gt;
Demonstrated experience in translating business goals to software and technical plans&lt;br /&gt;
 </description>
</item>
<item>
<title>IIT Campus Hiring 2012 - Gurgaon, Haryana</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1878617</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1878617</guid>
<pubDate>Wed, 13 Feb 2013 01:18:49 GMT</pubDate>
<postingCategory></postingCategory>
<description></description>
</item>
<item>
<title>Senior Database Engineer - Gurgaon, Haryana</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1878615</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1878615</guid>
<pubDate>Wed, 13 Feb 2013 01:10:50 GMT</pubDate>
<postingCategory></postingCategory>
<description>&lt;br /&gt;
&lt;strong&gt;&lt;u&gt;What Sr. Database Engineer do at SCA&lt;/u&gt;&lt;/strong&gt;&lt;br /&gt;
 
&lt;ul&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Work for a sustained duration (2- 3 months) on large scale business problem involving software product in the area of cost, operations and supply chain.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;S/He should be competent to provide quick solutions to problems and taking a feature /component through the entire life cycle, improve the space – time performance, and improve on usability / reliability.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Design, write, test, and debug database stored procedures and complex queries to extract, calculate or manipulate information using SQL-Server 2000 /2005/2008 database&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Adhere to the time-lines set for delivery items, for different Product release and Customer releases.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Design and implement SSIS packages, to fulfill different Product Requirement.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Design and execute migration and integration of data and DB Objects from legacy systems to new applications and new technologies.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Take the ownership of activities assigned to them.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Working in a team environment to process and analyze large data sets&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Take responsibility for the accuracy and quality of the work performed and takes ownership of all assigned projects&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Document all the Database related processes and activities, which are assigned to him&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;&lt;u&gt;What skills do we expect from &lt;/u&gt;&lt;/strong&gt;&lt;strong&gt;&lt;u&gt;Sr. Database Engineer &lt;/u&gt;&lt;/strong&gt;&lt;strong&gt;&lt;u&gt;at SCA&lt;/u&gt;&lt;/strong&gt;&lt;br /&gt;
 
&lt;ul&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Minimum 5 to 7 years experience in working with large data sets preferably in ERP/ MRP manufacturing and/or distribution environment&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;BE/MCA with reputed institute&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience to work with large data sets i.e. ERP/SCM/Manufacturing/distribution environment&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience in handling team of Database engineers&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;Technical Skills &lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Expert in Design, write, test, and debug database stored procedures and complex queries to extract, calculate or manipulate information using SQL-Server 2000 /2005/2008 database (MUST)&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Expert in migration and integration of data and DB Objects from legacy systems to new applications and new technologies.&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Good hand on Experience with optimizing data queries for improving performance&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Good hand on Experience with ETL tools (SSIS)&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience in conducting analytics with SQL and Excel&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Develop conceptual data models and relational data structures&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Strong analytical capabilities&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Some exposure to  writing macros in Excel&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Expert in use of SQL tools like Profiler / Activity Monitor&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;Soft Skills &lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Good communication skill&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Good Team Player&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Take responsibility for the accuracy and quality of the work performed and takes ownership of all assigned projects&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Able to work onsite if the situation demands&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to be a quick learner who can work independently&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Work effectively with minimum supervision&lt;/li&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Work closely with other teams of application developers, system administrators and Client facing team&lt;/li&gt;
&lt;/ul&gt;
</description>
</item>
<item>
<title>Associate/Software Engineer - Gurgaon, Haryana</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1747951</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1747951</guid>
<pubDate>Tue, 27 Nov 2012 00:20:58 GMT</pubDate>
<postingCategory></postingCategory>
<description>&lt;strong&gt;Job Description: Software Developer/Engineer&lt;/strong&gt;&lt;br /&gt;
The Software Developer or Engineer is responsible for implementation / construction of programs and modules for SCA Product suite and client side implementation projects including the unit testing.&lt;br /&gt;
 &lt;br /&gt;
&lt;strong&gt;Responsibilities:&lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Develop assigned Program and perform unit testing  before releasing&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Adhere to the standard software development guidelines and coding standards&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Publishes Unit Test results in specified format and frequency&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Assist project management by providing informed design and/or effort estimates as needed.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Report time and task status consistently and reliably.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Communicate and function efficiently within a team environment.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Work efficiently by automating the work and improving on effort saving.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Keeps the supervisor informed and escalates the blockages / issues on time&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Be available on job as and when required for any critical delivery&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Inform well in advance regarding any planned leaves&lt;/li&gt;
&lt;/ul&gt;
 &lt;br /&gt;
&lt;strong&gt;Job Requirements:&lt;/strong&gt;&lt;br /&gt;
A Bachelor&amp;#39;s degree in engineering is required (or equivalent experience), in Computer Science preferably. The candidate will need 2-4 years of total experience with at least 1 years of experience in following.
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Object-oriented software design / implementation.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Excellent analytical skills.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience in Programming, designing, and developing analytical applications.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Proficiency in Java and J2EE related technologies, JSF, JSP, Servlets, XML and Weblogic application server.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience in RDBMS including database designing, querying and optimizing. Experience in using SQL server or oracle databases.&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;Additional required skills &lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to understand the software program design and derive the development related requirements to meet the expected output&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to solve problems quickly and completely.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Possess excellent communication skills, with an emphasis on verbal and written commu­nication.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to stay organized in a dynamic work environment.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Possess a positive attitude.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to “think outside the box”.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to work productively and pro-actively&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Ability to quickly learn new skills and systems&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Independently motivated showing an attention to detail and focus on task completion&lt;/li&gt;
&lt;/ul&gt;
</description>
</item>
<item>
<title>Customer Service Representative - Pittsburgh, PA</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1653255</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1653255</guid>
<pubDate>Wed, 10 Oct 2012 08:58:35 GMT</pubDate>
<postingCategory></postingCategory>
<description>&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Position Responsibilities: &lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Customer support, Issue Tracking and Resolution&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;disc&quot;&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Provide customer support to clients over phone, email and web case submissions&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Enter case data into the system; update and close cases as appropriate&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Diagnose customer issues; &lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
		&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;circle&quot;&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;collect pertinent data on the issue&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Provide support for items where solution is known and close case&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;For new problems, appropriately assign cases for resolution&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;monitor all cases to ensure that resolution deadlines are being respected&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;follow up with assignees as necessary to close cases&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
		&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Document all solutions and maintain a solutions database&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Prepare monthly reporting on customer support activity&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Work with the customer support team to proactively evaluate and improve customer support&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Participate in next release design to create awareness of customer problems&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Client Data Monitoring and Reporting&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;disc&quot;&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Monitor regular data upload from clients&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;
		&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;circle&quot;&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Ensure timely data submissions&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
				&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Observe data monitoring protocols &lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
		&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Prepare scheduled client reports&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Assist with other client reporting as necessary&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Technical Training&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;disc&quot;&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Assist in preparation for on-site and web-based training&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Conduct training at client locations or via the web.&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Ability to develop training materials on advanced topics preferred but not required.&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Position Overview: &lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;span style=&quot;line-height: 115%; font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;This position is responsible for providing customer support, administering customer support cases, monitoring application data and supporting customer training.&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Education &amp; Qualification:&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Bachelor’s Degree &lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Strong skills with MS Office (Excel, Powerpoint, Word, Outlook)&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Background in application and software support&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Experience, skills and abilities:&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;disc&quot;&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Excellent written and oral communications skills&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Highly detailed oriented with strong technical aptitude&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Ability to learn new software applications&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Ability to multi-task and prioritize multiple assignments&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Understanding of Supply Chain execution is a plus&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Ability to run database queries is a plus&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
	&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l3 level1 lfo3; tab-stops: list .5in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Previous experience in Software Support a plus&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;
	&lt;b style=&quot;mso-bidi-font-weight: normal;&quot;&gt;&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Preferences:&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;
&lt;div class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal;&quot;&gt;
	&lt;span style=&quot;font-size: 12pt; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; mso-fareast-font-family: &quot;Times New Roman&quot;; mso-bidi-font-family: &quot;Times New Roman&quot;;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Experience in one or more of the following preferred:&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/div&gt;
&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;disc&quot;&gt;
	&lt;li style=&quot;margin: 0px; padding: 0px;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
		&lt;ul style=&quot;margin-top: 0in;&quot; type=&quot;circle&quot;&gt;
			&lt;li class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 0pt; line-height: normal; mso-list: l0 level2 lfo1; tab-stops: list 1.0in;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;
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	&lt;span style=&quot;line-height: 115%; font-size: 12pt;&quot;&gt;&lt;font color=&quot;#000000&quot;&gt;&lt;font face=&quot;Calibri&quot;&gt;Pittsburgh, PA 15220&lt;o:p&gt;&lt;/o:p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/span&gt;&lt;/div&gt;
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<item>
<title>VP, Sales - Pittsburgh, PA</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1611438</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1611438</guid>
<pubDate>Wed, 19 Sep 2012 11:42:30 GMT</pubDate>
<postingCategory></postingCategory>
<description></description>
</item>
<item>
<title>Associate Technical Architect - Gurgaon, Haryana</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1553878</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1553878</guid>
<pubDate>Fri, 24 Aug 2012 03:27:08 GMT</pubDate>
<postingCategory></postingCategory>
<description>&lt;strong&gt;Position: &lt;/strong&gt;Associate Technical Architect&lt;br /&gt;
&lt;strong&gt;Location: &lt;/strong&gt;Gurgaon, India&lt;br /&gt;
 &lt;br /&gt;
SCA Technologies is the leading provider of Intelligent Cost Management solutions. We help focus clients’ enterprise processes on anticipating changes, making timely decisions and taking action. Our solutions predict the impact of changes in demand and operations on revenue, cost and profits. These solutions integrate demand, operations and finance on a single decision making platform. Our unique, “patent pending” technology uses advanced principles in costing and optimization to provide optimal results. We have saved our customers nearly $250 million each year.&lt;br /&gt;
 &lt;br /&gt;
Headquartered in Pittsburgh, SCA Technologies has with offices around the world including Chicago and Delhi, India. Sustaining successes has enabled our company to grow steadily. SCA Technologies is a self-funded company with no external debt.&lt;br /&gt;
 &lt;br /&gt;
&lt;strong&gt;SUMMARY&lt;/strong&gt;&lt;br /&gt;
As Product Architect, you will lead the design effort on a variety of projects in a highly collaborative, fast-paced environment. Your role is to design solutions to real market problems. You will work closely with product and client facing managers, user interaction designers, and software engineers to develop new product offerings and improve existing ones.&lt;br /&gt;
 &lt;br /&gt;
&lt;strong&gt;RESPONSIBILITIES&lt;/strong&gt;&lt;br /&gt;
 &lt;br /&gt;
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Interfaces with Technology and Business stakeholders to gather, define and document software architecture requirements.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Analyzes requirements and expectations from product roadmap to develop reliable and flexible software end-to-end architecture.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Drives technical software design and implementation with a hands-on approach. Authors software architecture specifications.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Creates Technical design guidelines, reviews detailed design documents created by developers and make sure they adhere to overall architecture and design.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Proactively raises issues if specification will lead to quality, system performance, or architectural issues in product. Recommends action plan and communicates issues to management, architects, developers and Product managers.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Leads technical design reviews, functional specification reviews and peer reviews, contributes to development project estimates, scheduling, test plans, and code reviews.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Guide the engineering and development team on daily basis to ensure architectural integrity and design guidelines are followed.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Create prototypes and author detailed interaction models, workflows and user interfaces.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Identify issues with non-functional requirements like performance, scalability, configurability and sets timelines to achieve the goals.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Ensures that the product scales and meets/ exceeds commitments, which spans across configurability, maintainability, performance, usability, extensibility, security
		&lt;ul style=&quot;list-style-type: circle;&quot;&gt;
			&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
				Creates, and runs unit test scenarios that test for design and architecture compliance&lt;/li&gt;
			&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
				Ensure product technical direction meets customer needs&lt;/li&gt;
		&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;
 &lt;br /&gt;
 &lt;br /&gt;
 &lt;br /&gt;
&lt;strong&gt;QUALIFICATIONS&lt;/strong&gt;&lt;br /&gt;
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Ability to communicate design rationale and build consensus&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		At least 5+ years relevant experience in leading large design efforts&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Excellent interpersonal and communication skills&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Ability to work independently and collaboratively&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Ability to prioritize and manage work to critical project timelines in a fast-paced environment&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Ability to develop new approaches to complex design problems&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Must be organized, have an eye for detail, and be able to put ideas into a tangible form&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Must have at least 10 years of hands on experience in various technologies like Java, J2EE, DotNet, SQL, Oracle and other related technologies.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Excellent proven analytical problem solving skills.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Good Understanding of Software Product Development life cycle.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Ability to consistently perform under pressure, manage multiple priorities, and meet deadlines, all while maintaining a high level of customer satisfaction.&lt;/li&gt;
&lt;/ul&gt;
 &lt;br /&gt;
&lt;strong&gt;SOFT SKILLS&lt;/strong&gt;&lt;br /&gt;
 &lt;br /&gt;
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Leadership - Influencing others to accomplish tasks and following your guidance.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		System thinking - Understand decisions and constrains in the wide scope pertaining to whole of the solution at hand. This includes the ability to abstract problems.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Strategic thinking - Understanding decisions and constrains and their alignments to the overall business of the company.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Organizational - Understand the environment they operate in and how it influences them.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Communications - Making sure you get your point across.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot;&gt;
		Human relations - Understand the &quot;people&quot; aspects or human factors and dynamics. This includes things like pragmatism, understanding team dynamics and personal dynamics&lt;/li&gt;
&lt;/ul&gt;
 &lt;br /&gt;
 &lt;br /&gt;
</description>
</item>
<item>
<title>Senior Software Engineer - Gurgaon, Haryana</title>
<link>http://scatech.catsone.com/careers/index.php?m=portal&amp;a=details&amp;jobOrderID=1486874</link>
<source url="http://scatech.catsone.com/careers/">SCA Technologies</source>
<guid isPermaLink="false">catsone-com-1486874</guid>
<pubDate>Mon, 16 Jul 2012 02:58:26 GMT</pubDate>
<postingCategory></postingCategory>
<description>Person on this position is an individual contributor who is able to work more or less independently without much of supervision.
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;The position involves requirements analysis, design, development, debugging of application software, effort estimation, and continuous quality improvement of the design and code.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;The incumbent will design and implement new features, provide fixes / workarounds to bugs and innovate in alternate solutions.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;S/He should be competent to provide quick solutions to problems and taking a feature /component through the entire life cycle, improve the space – time performance, and improve on usability / reliability.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Design, implement, and adhere to the overall architecture to fulfill the functional requirements through software components.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Take accountability of successful delivery of his or her functionality or module for the overall product objective&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;&lt;u&gt;What Senior Software Developer do at SCA?&lt;/u&gt;&lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;A senior software developer creates consistent design specifications using flowcharts, class diagrams, Entity Relationship Diagrams (ERDs), and a variety of other visual techniques to clearly convey the development approach to lead developer and other stakeholders.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;A senior software developer is also the primary person involved in source code walkthroughs, re-factoring and ensuring it meets the documentation standards&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;A senior software developer is often called to support troubleshooting efforts in production systems as well as fulfill support requests from the developers.&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;&lt;u&gt;What skills do we expect from Senior Software Developers at SCA?&lt;/u&gt;&lt;/strong&gt;&lt;br /&gt;
A senior software developer possesses strong academic credentials in engineering or a related field along with demonstrable experience in his or her area of expertise. &lt;br /&gt;
&lt;strong&gt;&lt;u&gt;Experience - Essential&lt;/u&gt;&lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Should be Btech /MTech/MCA in preferably Computer Science/Electronic Engineering from a reputed institute with 3 -5 years of hands-on work experience as programmer/developer with a reputed software product company.&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Min 2 Year experience in Product development using Java, J2EE, XML, MVC, Struts, JSPs, WebLogic application server, SQL Server, Oracle, DB2 etc&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Minimum 2 years experience in RDBMS including database designing, querying, and optimization&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Good understanding of Design Patterns, system architecture and configurations for enterprise web applications etc&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Experience in developing applications on three layered architecture&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Practical experience in AMF/SOAP and Application Server&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Exposure to development environments like Eclipse, SVN etc.&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;&lt;u&gt;Experience - Desirable&lt;/u&gt;&lt;/strong&gt;

&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Should be comfortable in different concepts of source code management (Version control)&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Knowledge of SQL Server Reporting Services will be a definite plus&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Should be self-motivated, energetic and a fast learner should have excellent communication skills (will need to interact with remote teams&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;What support can the employee expect from SCA?&lt;/strong&gt;&lt;br /&gt;
SCA offers an environment where software professionals develop skills for scientific methods used in developing original solutions for strategic decision-making. We train and upgrade the skill of our employees on an ongoing basis and initially provide them roles that allow them to develop familiarity with our tools and methodologies. As a consultant, employees become proficient in the use of our tools and methodologies; we offer them a range of choices to develop their career. The career paths range from developing new solution methodologies, to managing client projects and leading client service teams. The SCA experience has consistently developed exceptional talents in product software development and supply chain management consultancy. Our employees have excelled over the years through their work and insights at SCA. They are successful leaders in the industry in the area of Product Development and supply chain management. Here are few things we take pride in providing in SCA
&lt;ul&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Comprehensive training to understand the standard SCA methodologies, modeling, and design approaches that are cutting edge in supply chain management&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;A motivating work environment along with active mentoring and support from managers&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;A strong focus on aligning an employee’s career goals with SCA’s organizational objectives for a long-term sustainable relationship&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt;Many opportunities to display new capabilities acquired and demonstrate existing professional strengths of an employee&lt;/li&gt;
	&lt;li style=&quot;padding: 0; margin: 0;&quot; style=&quot;padding: 0; margin: 0;&quot;&gt; A highly competent peer group that will increase your skills and will challenge you to reach for more&lt;/li&gt;
&lt;/ul&gt;
</description>
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